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OBJECT AND SCOPE

By ordering through the MEGAPHONE Online Store you are agreeing to all required legal information.

PRODUCT AVAILABILITY

In the event of unavailability of the product MEGAPHONE undertakes to inform the user and to reimburse him of the amounts he may have paid, through the same payment method, within 30 (thirty) days from the date of his knowledge. unavailability.

PRICES SHOWN

Prices must be in euros, with taxes and fees included. Prices shown take into account the VAT applicable at the invoice date. Any changes to the applicable VAT type will be reflected in product prices. After this date prices may be modified at any time. Prices and specifications are subject to change without notice. MEGAPHONE declines any responsibility for any errors published on the site. In handling your order any price errors that may be displayed on the site due to technical anomalies will be detected. In this situation the customer is contacted. If the price of the product displayed on the site is actually lower, the difference is returned. If the price is higher the customer will be contacted and may accept or cancel the order.

PRIVACY AND PERSONAL DATA PROTECTION

In compliance with Law No. 67/98 of 26 October, on the Protection of Personal Data, we inform that the processing of personal data collected on the Megaphone.pt website is the responsibility of SINOPIA, Lda., Headquartered at Rua Srª da Abbey nº473, 4750-067 Lijó Barcelos with a registered capital of 5,000 €, and registered with the Barcelos Commercial Registry with taxpayer 513299025 The data collected on this site is intended for processing orders and communicating with Customers, processing information requests. and any complaints, statistical analysis, as well as their use for direct marketing purposes. MEGAPHONE guarantees the confidentiality of all data provided by its customers. Notwithstanding the fact that MEGAPHONE collects and processes data securely and prevents its loss or manipulation, Using the most advanced techniques for this purpose, we inform you that open network collection allows the circulation of personal data without security conditions, and risks being seen and used by unauthorized third parties. All customers have the right to access, rectify, cancel and oppose their data. If you wish to withdraw from MEGAPHONE database at any time, you may exercise this right by:

  • Email: geral@megaphone.pt
  • Letter: Megaphone.pt Apartado 5004 EC Calçadas - Barcelos 4754-908 Arcozelo
  • Phone number: 933 139 109 Office hours: Monday to Thursday from 14h to 19h

The customer expressly authorizes MEGAPHONE to send information about products and services that may be of interest to him using his personal data for direct marketing purposes through any communication channel, namely through the use of email, SMS, MMS or other means. automatic caller. MEGAPHONE will not market or share its customer database with third parties.

USE OF COOKIES BY MEGAPHONE

Cookies are small text files sent by the websites you visit and which are stored on your computer. They are widely used for the operation of websites, or to increase their efficiency and to provide information to website owners. MEGAPHONE uses cookies to collect information about how visitors use your website. We use the information to create reports and to help us improve your site. Cookies collect information anonymously, including number of visitors, the places they come from, and the pages they have visited. Visitors to our site use different query programs and different computers. In order to make your queries as easy as possible with the technology you are using, we automatically note the type of browser (such as, Google Chrome, Mozilla Firefox, Internet Explorer) and operating system (Windows, Macintosh) used by a visitor, as well as the domain name of the visitors Internet service provider. We also collect the total number of visitors to our site together to enable us to update and improve it in the most productive way; In this process no personally identifiable information is extracted. This data lets us know if there are more visitors who prefer certain features or areas, so we can keep our site fresh and interesting for most of our visitors. Cookie technology helps us deliver content tailored to visitors interests. Websites that offer online shopping possibilities use cookies to record and process the elements on your shopping card. When authorized, we may associate personal information with a cookie file in such circumstances. If you do not wish to receive cookies, you can set your computer to warn you whenever you receive a cookie or disable all cookies through your browser. Please refer to your query programs help menu for the correct way to change or update cookies). If you disable cookies, you may not be able to access some of the above functions. By default, most browsers allow you to have some control over most cookies. For more information about cookies, including to know which cookies have been installed and how they can be managed and deleted, visit www.allaboutcookies.org . If you dont want your website visits detected by Google Analytics, please visit http://tools.google.com/dlpage/gaoptout.

PAYMENT METHODS

MEGAPHONE offers you several payment methods:

  • Multibanco: When you choose this payment method, you will receive an email with the details to make the payment at an ATM or Home Internet banking service. After receiving the data you have 5 days to make the payment. If you do not do so within this time, the order will be canceled.
  • PayPal: One of the most widely used payment methods for online purchases worldwide. For more information or to create your PayPal account, see this page: http://www.paypal.com/pt
  • If you choose this payment method, the order amount will be debited at the end of the order.
  • Cash on delivery: Payment is made upon delivery to the CTT courier upon delivery of the order.

Orders worth 45 euros or more will only be shipped upon advance payment by Paypal or ATM.

IN THE EVENT OF A CONSUMER DISPUTE, THE CONSUMER MAY HAVE RECOURSE TO THE FOLLOWING ALTERNATIVE DISPUTE RESOLUTION ENTITIES:

  • CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo - Tel.: 213 847 484; E-mail: cniacc@unl.pt
  • CIMAAL - Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve - Tel.: 289 823 135; E-mail: cimaal@mail.telepac.pt
  • Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra - Tel.: 239 821 690/289; E-mail: geral@centrodearbitragemdecoimbra.com
  • Centro de Arbitragem de Conflitos de Consumo de Lisboa - Tel.: 218 807 000 / 225 029 791; E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt
  • Centro de Informação de Consumo e Arbitragem do Porto - Tel.: 253 508 349 / 225 029 791; E-mail: cicap@mail.telepac.pt
  • Centro de Arbitragem de Conflitos de Consumo do Vale do Ave/Tribunal Arbitral - Tel.: 253 422 410; E-mail: triave@gmail.com
  • Centro de Informação. Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo) - Tel.: 253 617 604; E-mail: geral@ciab.pt
  • Centro de Arbitragem de Conflitos de Consumo da Região Autónoma da Madeira - Morada: Rua Direita, 27 - 1º Andar, 9050-405 Funchal; E-mail: centroarbitragem.sras@gov-madeira.pt

For more information see the Consumer Portal at www.consumidor.pt